Resume

Education

Morehead State University, Morehead, Ky. (2008-2010)

  • Master’s Degree in Computer Information Systems, extra focus in Communications
  • GPA: 3.9/4.0

Eastern Kentucky University, Richmond, Ky. (2004-2008)

  • Bachelor’s Degree in Journalism, Minor in Sociology
  • GPA: 3.8/4.0

Certifications

  • ATD eLearning Development Certificate (2023)
  • Microsoft Certification Exam 698: Installing and Configuring Windows 10 (2019)
  • Quality Matters Certified – Applying the Quality Matters Rubric (APPQMR) (2018)
  • Quality Matters Certified – Peer Reviewer Training (PR) (2018)
  • Quality Matters Certified – Master Reviewer Course (MRC) (2018)

Work Experience

Pennsylvania Coalition Against Domestic Violence, Harrisburg, Pa.

Execute activities related to design and development of custom online learning and awareness solutions for domestic violence advocates. Collaborate with cross-functional teams to create interactive and visually appealing online modules. Provide technical support to end-users for accessing and navigating e-learning content. Research new technologies or tools to improve e-learning content delivery.

  • Conducted needs assessments and measured learning outcomes and program effectiveness.
  • Devised and integrated Artificial Intelligence tools to speed up the course development process.
  • Integrated multimedia elements, including graphics, videos, and animations, to enhance learning experience.
  • Created SCORM files with A360 and used Adobe CC to make graphical learning assets for presentations, marketing, and continuing education.
  • Pioneered development of course and summarization of complex material on Conflict of Interest for domestic violence programs across the state of Pennsylvania.
  • Contributed to leadership training on approachability and documented company culture while capturing organizational voice and passion for helping domestic violence survivors.

Mortenson Dental Partners, Louisville, Ky.

Collaborated with Subject Matter Experts to develop job aids, videos, web pages, and multimedia presentations, enhancing the learning experience for clinical and administrative team members across nationwide dental practices. Led course creation and tracked key metrics to ensure corporate compliance. Steered corporate learning management system, managing user profiles, permissions, and custom content based on job roles.

  • Crafted materials and implemented tracking system within the LMS to ensure MDP practice managers’ compliance with last-minute requests, mitigating potential fines.
  • Diligently addressed and resolved LMS issues, conducting thorough research on functionality and proposing innovative technology solutions for both learning and company initiatives.
  • Managed creation of unique role leveraging technical talents, overseeing LMS administration, and delivering on-site technical support for learning initiatives, a novel addition to MDP.
  • Developed comprehensive learning materials for in-house mail order clear aligners initiative. Facilitated adoption by assisting practices in overcoming barriers, utilizing analysis and deep understanding of dental practices and technologies. Employed existing 3D scanners to capture and transmit crucial data to orthodontists, facilitating direct mail orders for clear aligners to patients’ homes.

University of Kentucky, Lexington, Ky.

Academic Support Technologist I (February 2018-April 2021)

Performed functions related to drafting of comprehensive documentation and training materials for academic technologies, catering to clinical faculty, staff, and medical students. Assisted medical students in resolving technology issues, primarily focusing on laptop support, and escalated as needed. Utilized web programming skills to develop basic web resources for independent faculty projects.

    • Created interactive, PDFs, and tutorials for various technologies such as CAE Learning Space, Echo360, Zoom, and Canvas.
    • Provided essential A/V support for College of Medicine classrooms, student laptops, and other equipment.
      Spearheaded a project with anatomy faculty to develop an interactive version of the human body’s skeletal system, aiding students in their study of anatomy.
    • Played a pivotal role in the expansion of the College of Medicine to Bowling Green and Northern Kentucky, collaborating with remote campus staff and fellow technologists.
    • Led software support for CAE Learning Space.
    • Produced multimedia content, including video and audio recordings, for courses within the College of Medicine.
    • Pioneered the development of faculty professional development initiatives by collaborating with healthcare physicians dedicated to teaching.
    • Employed web programming and online course authoring tools to address their specific needs, effectively preparing other physicians for medical education.
    • Introduced this service for the first time, breaking down barriers within the office of medical education.
    • Successfully dismantled another obstacle by partnering with anatomy and neuroscience faculty and creating interactive resources to enhance medical students’ understanding of anatomy and physiology.
    • Focused on the chemical pathways of the Basal Ganglia, elucidating how Huntington’s and Parkinson’s diseases manifest in these pathways.
    • Implemented drag-and-drop feature to aid students in identifying the chemical pathways affected by diseases.

Eastern Kentucky University, Richmond, Ky.

Instructional Designer (January 2016-January 2018)

Delivered exceptional support by creating engaging multimedia and eLearning content for EKU Online, ensuring a dynamic and effective online learning experience. Demonstrated expertise in troubleshooting and resolving LMS issues and errors, contributing to the seamless functionality of online courses.

  • Conducted comprehensive reviews of courses to ensure alignment with Quality Matters standards, maintaining a commitment to excellence in online education.
  • Designed course layouts and shells within the Blackboard Learning Management System (LMS), optimizing the virtual learning environment for students and faculty.
  • Played a key role in faculty professional development by conducting training sessions on various topics, including Quality Matters, G Suite, and multimedia production.

Western Kentucky University, Bowling Green, Ky.

Adjunct, Computer Information Technology (August 2016 – December 2017)

Developed and instructed CIT 302 Web Development courses utilizing the Blackboard platform. Created comprehensive course content and supplementary resources to facilitate effective learning for students.

  • Coached and advised students on course materials, ensuring success in the web development curriculum.

Hazard Community and Technical College, Hazard, Ky.

eLearning Specialist, Round 4 TAACCCT Grant (July 2015-December 2015)

Produced media content, incorporated videos, edited voiceovers and audio, and researched Open Educational Resources (OER) for course lessons using Storyline.

  • Engaged in Quality Assurance for multiple online courses, conducting thorough reviews to ensure adherence to KCTCS formatting standards and best practices within the Blackboard platform.

Adjunct Faculty – Computer Information Technology (August 2015-December 2015)

Developed online courses in adherence to KCTCS best practices, ensuring a high-quality and effective learning experience for students.

  • Instructed online courses in Applied Internet Technologies and Internet Technologies.

Elizabethtown Community and Technical College, Elizabethtown, Ky.

Adjunct Faculty – Computer Information Technology (January 2015-May 2015)

Developed online courses in adherence to KCTCS best practices, ensuring a high-quality and effective learning experience for students.

  • Instructed online courses in Applied Internet Technologies and Internet Technologies.

Assistant Professor, Computer Information Technology (March 2013-October 2014)

Conducted lectures and prepared instructional materials for diverse computer classes, including Introduction to Computers and Web Development. Utilized Blackboard and other technologies to deliver course content effectively to students, in both online and traditional classroom settings.

  • Participated in extracurricular activities, involving campus organizations and engaging in ongoing professional development opportunities.

Computer Information Technology Instructor (March 2011-March 2013)

Conducted lectures and prepared instructional materials for diverse computer classes, including Introduction to Computers and Web Development. Utilized Blackboard and other technologies to deliver course content effectively to students, in both online and traditional classroom settings.

  • Participated in extracurricular activities, involving campus organizations and engaging in ongoing professional development opportunities.

Morehead State University, Morehead, Ky.

Graduate Assistant for Information Systems (January 2009-December 2010)

  • Lectured and monitored introduction to computers (microcomputer applications) students in the classroom, worked extensively with Blackboard to post assignments, grades, and other items, used Wimba for presentations and communication;
  • Assisted Information Systems faculty with projects and research on a variety of topics, including electronic health records, health informatics, and health information systems

The Advocate-Messenger, Danville, Ky.

Staff Writer (February 2008-July 2008)

  • Wrote news stories on daily deadlines, covered breaking news, checked copy for errors, took photographs for news articles;
  • Used research, communication, and record-keeping skills daily to write timely, accurate news stories for a wide audience (about 10,000 circulation)

Technology Skills

Articulate Storyline | HTML5 | CSS | Camtasia & Snag-It | SoftChalk | Photoshop | Premiere | Microsoft Office | Google Docs | Blackboard | Canvas | D2L/Brightspace | Windows 7/8 | Mac OS X | Zoom | Blackboard Collaborate | Javascript | PHP | Adobe Captivate | MySQL | Adobe Illustrator | Adobe InDesign | Adobe Creative Suite | Adobe InDesign | SCORM | ADDIE

Graduate Coursework

  • EDC 605 – Distance Learning Research and Design
  • EDC 607 – Instructional Design I
  • CIS 650 – Innovation and Technological & Organizational Change
  • CIS 635 – Seminar in Information Systems
  • CIS 640 – Systems Planning and Implementation
  • CIS 699 – Selected Workshop Topics (Healthcare Information Systems)
  • CIS 615 – Managing Information Technology
  • CIS 642 – Information Systems Security
  • CIS 636 – Global Information Systems Management
  • IET 622 – Project Management (Information Systems)
  • BIS 630 – Research Strategies in Information Systems
  • COMM 600 – Research Methods in Communication
  • COMM 682 – American Popular Culture and Communications Technology
  • COMM 621 – Special Topics in Communication (Social Movements)

Vita

During my career as an instructor, I have taught and created learning experiences for the following courses:

  • CIT 302 – Web Development
  • CIT 105 – Introduction to Computers
  • CIT 257 – Applied Internet Technologies
  • CIT 155 – Web Page Development
  • CIS 130 – Microcomputer Applications
  • IT 105 – Computer Maintenance Essentials
  • CIT 157 – Web Site Design and Production
  • IT 295 – Web Development/Administration Practicum
  • CIT 150 – Internet Technologies
Peer Review